Ongoing support and service - we promise!
You're part of our team with This Planet! We provide an extensive range of support services, so when you are with This Planet, you are not alone.
Telephone and email support from our qualified and friendly team is available Monday to Friday during business hours AEST. This service is included in your annual support and update fee.
Remote support - allows This Planet to access your This Planet system to troubleshoot a problem and install upgrades.
Software hosting gives you added peace of mind. Your software is hosted on a secure server at our dedicated data centre giving you 24/7 access from anywhere in the world you can connect to the internet. We provide daily back-ups, upgrades and can sign-on to troubleshoot problems if they occur. Great for growing agencies who want to expand their business, not their IT infrastructure.
Our Business Bodyguard protects your business in the event of a catastrophic event or system or server failure. We back-up your system daily and maintain copies of your software environment and data, in a secure, dedicated site. If there is a major system failure we can get you up and running again in hours, not days or weeks!
Training provides return on investment and options can be tailored to you and your team - online, at your site or at our Sunshine Coast training facility.
Our data migration service helps save time & improve integrity when you to move to one of This Planet's systems. We can clean and consolidate the information from your existing system(s) and applications to This Planet software.
Find out how to inject a little more infinity into your possibilities and call us today on +61 7 5450 1599 for an obligation free on-line tour or email info@thisplanet.com.au